Is credit and debit available?

We use Bill.com as our primary invoicing tool which will give you options:You can choose either credit or debit card to settle your invoice. Other arrangements can be made, feel free to talk to your Client Success Manager.

Why is there something wrong with the invoice I received?

If you think something is wrong with the invoice you received, please notify us right away through emailing accounting@crewbloom.com or by submitting a ticket addressed to accounting using this link.

Can I add bonuses or commissions to my remote staff’s pay?

Yes, we encourage that the remote staff is recognized for achieving significant milestones, or going the extra mile. It would be best to let us know before the next invoicing schedule by emailing accounting@crewbloom.com or by submitting a ticket addressed to accounting using this link . Note tha...

What is the worker classification of CrewBloom talent?

All CrewBloomers are classified as Independent Contractors. CrewBloom takes ownership of all documentation, classification, and filing of form FW8-BEN with the US Department of Labor as well as the Internal Revenue Service. These documents are available to our clients upon request.

What is CrewBloom?

CrewBloom is a remote staffing company that puts the top 2% of sales, support and other industry professionals from around the world in touch with companies that are growing. We are extending our matchmaking platform from sales and support to finance, marketing and technology talents. With our ex...

What are the working hours of a project at CrewBloom?

The independent contractor will follow the client's time zone, which is usually either Eastern Standard Time (EST), Central Standard Time (CST), Pacific Standard Time (PST), Alaska Time (AK), Hawaii-Aleutian Time (HAST), or Mountain Time (MT), since most clients are in the United States, dependin...

Do you offer part-time job projects?

Most of our clients are looking for full-time contractors, and we do not offer reduced hours, but there are rare exceptions. To make a distinction, a contractor's working hours for a full-time role should be kept at a minimum of 40 hours per week, while a contractor's working hours for a part-tim...

What is a project?

A project is a role and account that have been assigned to you. CrewBloom works with many different clients, and each client gives projects that require certain skills or experience. If you are tasked with providing sales development to a client, that is considered your project. Unless otherwise ...

Do you pay by the hour or monthly?

Our independent contractors are paid by the hour, and we pay them every two weeks for the hours worked. CrewBloom uses Veem or Payoneer (where Veem is not available) to process and convert their pay from U.S. dollars to the currency of the contractor.Our contractors will receive an email notifica...

How do I request for contract certification and income verification?

Please submit a ticket by clicking the link below and provide the following information: Complete Name Email Address Project Name Reason for Income Verification / where will it be used for Please allow us two to three business days to process your request. The document will be sent to t...

Which Holidays do you recognize?

CrewBloom’s internal team recognizes the following US Federal holidays: New Years Day Memorial Day Juneteenth Fourth of July Labor Day Thanksgiving Day Christmas Day Our independent contractors follow the client’s recognized holidays however this may vary from project to project.

I have never used a talent solutions provider. How does it work?

Our Business Development and Success teams take the time to get to know your unique staffing needs. Whether you need one person or an entire team of remote staff, we connect you with highly skilled, instinctual professionals with extensive professional experience. For a tailor-fit consultation, w...

What industries do you specialize in?

We are industry-agnostic and work with clients in nearly every vertical. Feel free to submit your staffing requirements and schedule a call with our team to learn more about our model.

I need to staff multiple open positions. Can you help?

Absolutely. Depending on your business needs, we can provide you with one candidate or a team of highly skilled professionals. Book a Session with our business development specialists to assist.

How quickly can you fill in my open positions?

We are committed to staffing your remote or on-site job immediately — and we can do so because we have a vast network of highly skilled, experienced professionals who are ready to start working today.

What type of roles do you specialize in?

We give you access to the Top 2% of Global Sales and Support roles. Some of the roles we specialize in include (but are not limited to): Sales Development Representative Business Development Representative Inside Sales Representative Verifications Specialist Public Records Specialist ...

What are the tasks that the remote staff can do?

Sample or popular tasks are the following:  Account Management Appointment Setting Calendar Management Cold Calling Content Creation & Design CRM Management Customer Acquisition Customer Engagement Data Entry Data Management Demos Email Outreach End-to-End Sales Full ...

Do you staff remote/off-site jobs?

Yes, we can help you add off-site talent. Our highly skilled professionals are capable of working remotely from anywhere and can start and actually get to work  ASAP. We can help you determine the best setup so remote talent can work securely from home, regardless of your needs or capabilities. G...

Can CrewBloom fill part time roles?

Yes, CrewBloom can fill in both full-time and part-time Sales and Support roles for our customers (minimum of 20-40 hours per week).

Where is CrewBloom located?

Our active contractors are present in 22 different countries supporting all American states. Our Headquarters is located in New York.

Do your contractors come equipped with tools to perform the tasks at hand?

All of our independent contractors come fully equipped with laptops and stable internet connections (both primary and backup). On the other hand, access to VOIP (Voice-over-internet-phone) or access to CRM and Contact Management databases is not part of our scope.

Do your contractors come equipped with tools to perform the tasks at hand?

All of our independent contractors come fully equipped with laptops and stable internet connection (both primary and back-up). On the other hand, access to VOIP (Voice-over-internet-phone) or access to CRM and Contact Management databases is not part of our scope.

I’m interested. What’s our next step?

We follow a 5-step process when it comes to onboarding new customers (shown below).Book a Discovery Call with our business development specialists so they can assist.

I am worried about being tied down to a long-term contract. How does your contracting process work?

We don’t believe in tying customers down to long term contracts, we let our work speak for itself. If you decide to terminate the partnership, all we need is a two-week notice.

How many years have you been in business?

We’ve been in business for more than 6 years (established 2016)

How large is your customer base?

We currently have over 50 active enterprise customers. We provide remote staffing support to brands like Pfizer, Monoprice and WebFX to name a few.

How much do your services cost?

The pricing of our services depends on the type of roles you opt for. (shown below)We take a customized approach for each customer, so the charges are also different for each customer. We highly recommend booking a session with one of our business development representatives so they can assist.  ...

I would like to recommend a particular company who is looking for remote staffing services. Do you have a referral program?

Yes, you can be one of CrewBloom’s referral partners. Of course, being part of our partner program comes with benefits. Learn more about our Partner Program by clicking here.

How does Compliance work?

CrewBloom maintains a strict process to ensure compliance with the US Department of Labor and the Internal Revenue Service’s classification of contractual workers. CrewBloom takes the following steps in order to attempt full compliance.Projects All CrewBloomers are classified as “independent con...

Termination of Agreement

You may try our services for the first 40 hours, which is also the “training week”. Before the conclusion of the training week, you may terminate this agreement for any or no reason at all and no formal notice is required. You will be sent an email 24 hours before the conclusion of the training w...

How do I set up my Veem account?

Setting up an account with Veem takes only a few minutes.    Step 1: To get started, click "Sign Up" on the home page veem.com. You can create your Veem account by signing in with either Intuit or Google, OR you can sign up with your email. Step 2: Next, tell us how you intend to use Veem. ...